ChatGPT has become the first AI tool to rank in the top 20 global consumer subscription bases, trailing primarily media firms and retailers like Amazon and Uber. However, AI adoption remains uneven across industries; 9 of 15 traditional consumer internet categories, including social, dating, gaming, and travel, have zero products in the a16z Top 100. While ChatGPT maintains 1B+ monthly active users on mobile, overall spending is concentrated among a small group of power users who average $903 per month, far exceeding the median customer spend of $25.
