The maker of the Windows operating system is implementing temporary restrictions on certain types of incoming network traffic to stabilize the restoration of its cloud productivity services following a global outage. Microsoft warned that some components of its 365 suite, including Outlook and Teams, may become unresponsive again as the restored servers are reintroduced to normal traffic loads.
The disruption began at 16:17 UTC on Thursday, impacting customers in 74 countries and triggering a peak of more than 130,000 reports on Downdetector. The company stated the failure occurred when a large number of servers became unexpectedly unavailable, overwhelming core processes and creating capacity losses that also disabled the Defender XDR security platform and connectors used by AI firms OpenAI and Anthropic.
