More than 90% of these coverage denials are reversed upon internal appeal or before a federal administrative law judge. Lokken's family paid between $12,000 and $14,000 per month out of pocket after the insurer stopped payment despite therapist notes citing reduced mobility. The class action case is currently in the discovery phase.
Tuesday, October 20, 2026
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UnitedHealth AI With 90% Error Rate Cut Off Senior Care In Minnesota Class Action
Business30 days ago
The estate of 91 year old Gene Lokken is leading a lawsuit claiming UnitedHealth used flawed algorithms to stop medical coverage for Medicare Advantage enrollees. A Minnesota court filing alleges the company ignored a 90% error rate in its AI model to deny nursing home rehab for elderly patients because only 0.2% of users file appeals to contest the decisions.
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