The portal, built by the National Design Studio under Chief Design Officer Joe Gebbia and powered by Google's Gemini and xAI's Grok, pulls answers only from official government sources and consolidates roughly 29,000 federal websites into a single interface. Trump signed an executive order at the Washington launch event directing every federal agency to integrate its public-facing services with the site as soon as possible. Trump told the audience the site "cannot in theory be hacked into. And when they figure a way to do that, we'll end it, because they always figure a way, right?"
Early testing shows limits. The chatbot answers questions on taxes, benefits and renewals in about a second but breaks on anything requiring a step, telling users a requested list is not published even while displaying the org chart that contains it. Critics including Gary Marcus called the program a way to keep struggling AI companies alive on the taxpayer dime, while others noted the US trails countries including Russia, Ukraine and Poland in digital government services. Passport renewals and Medicare enrollment are planned as the next additions.