Salesforce acquisition of Listen Labs for Agentforce

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Overview

Description Salesforce is acquiring Listen Labs to add AI-driven customer research, human simulation, and intent data to its Agentforce platform. Overview Salesforce agreed to buy Listen Labs, a customer research and human simulation platform founded in 2023. Salesforce said Listen Labs' AI-driven market studies will improve the…

Possible scenarios

38%Agentforce Integration Works+0.2%
27%Monetization Takes Longer-0.1%
22%AI CRM Race Intensifies+0.1%

For information only. Not investment advice.

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Sep 29, 2026
Salesforce Agrees to Buy Listen Labs

Salesforce acquisition of Listen Labs for Agentforce

Mapped to your portfolio

Overview

Possible scenarios

Stories in this saga

Salesforce Agrees to Buy Listen Labs

Portfolio

Portfolio

Possible scenarios

Mapped to your portfolio

Mapped to your portfolio

Overview

Possible scenarios

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Stories in this saga

Salesforce Agrees to Buy Listen Labs

Portfolio

Portfolio

Possible scenarios

Mapped to your portfolio